Shipping Policy

All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates


Estimated delivery time

Shipment cost

Below $130

3 - 6 weeks


Above $131

3 - 6 weeks


 * Shipment schedule might happen delay. 

Customs, Duties and Taxes

Jouer Concept is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).